pk777 Privacy Policy — How We Protect Your Personal Data in Pakistan

This Privacy Policy explains how pk777 ("we", "us", "our", "the Platform") collects, uses, stores, and protects the personal information of players who register and use the pk777 platform at pk777-jit.net. It applies to all products and services offered by pk777, including sports betting, cricket and PSL betting, football betting, live casino, baccarat, crash games, and slots.

By creating an account on pk777 or continuing to use the platform after this policy has been updated, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle your data, you should not use pk777 and may request account closure by contacting our support team.

pk777 is designed specifically for Pakistani players and processes all personal data in PKR-denominated accounts. We are fully aware of the trust you place in us when you share your personal information, and we take that responsibility seriously.

pk777 collects only the personal data necessary to provide, operate, and improve our services for Pakistani players. The categories of data we may collect include:

pk777 collects personal data through the following channels:

• Direct registration: When you create a pk777 account, you provide your name, mobile number, email address, and date of birth directly.
• KYC verification: When you submit identity documents — such as a CNIC copy or proof of payment method — for account verification, pk777 collects and securely stores that documentation.
• Deposits and withdrawals: When you transact on pk777, our payment processors share the minimum data required to complete the transaction, including your payment account reference.
• Gaming activity: Your bet placements, game sessions, and account activity are automatically logged by pk777's platform systems as part of normal operations.
• Device and browser data: pk777's servers automatically log technical information including your IP address, device type, and browser version each time you access the platform.
• Customer support: If you contact pk777 support via live chat or email, the content of those communications is recorded and stored.
• Cookies and tracking technologies: pk777 uses cookies and similar technologies on its website. See Section 9 for full details.

pk777 uses personal data collected from Pakistani players for the following purposes:

• Account creation and management: To register your pk777 account, authenticate your identity, and maintain your account balance and history.
• Payment processing: To process deposits from Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, and card payments, and to process withdrawals back to your verified payment accounts in PKR.
• Game delivery and fair play: To deliver game sessions, record bets and outcomes, apply bonus credits, and maintain the integrity of pk777's gaming environment.
• Identity verification (KYC): To comply with anti-money laundering (AML) obligations and verify that players are who they say they are before processing withdrawals.
• Customer support: To investigate and resolve queries, complaints, and disputes raised through pk777's support channels.
• Security and fraud prevention: To monitor for suspicious activity, detect and prevent multi-accounting, bonus abuse, and payment fraud, and to protect the security of pk777's systems.
• Responsible gaming compliance: To enforce self-exclusion decisions, deposit limits, and loss limits that players have set on their pk777 accounts.
• Personalised communications: To send you promotions, bonus offers, and updates relevant to your pk777 activity — only if you have consented to receive marketing communications.
• Platform improvement: To analyse aggregated usage data and improve pk777's interface, game selection, and overall service quality for Pakistani players.
• Legal compliance: To retain records required by our licensing authority and to respond to any lawful regulatory or law enforcement requests.

pk777 processes your personal data on one or more of the following legal bases:

• Contractual necessity: Processing your registration data, managing your account, and processing your transactions is necessary to fulfil the contract between you and pk777 as defined in our Terms and Conditions.
• Legal obligation: Processing identity verification documents and maintaining gaming transaction records is required by pk777's licensing obligations and applicable anti-money laundering regulations.
• Legitimate interests: Processing technical data for fraud prevention, security monitoring, and platform improvement is in the legitimate interest of both pk777 and its player community.
• Consent: Sending marketing communications — including promotional emails, SMS, and push notifications — is done only on the basis of your explicit consent, which you can withdraw at any time.

pk777 does not sell your personal data to third parties. We share personal data only with the following categories of recipients and only where operationally necessary:

• Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, and our card payment processors receive the minimum data necessary to process your deposits and withdrawals.
• Game providers: Providers such as Pragmatic Play, Evolution, Hacksaw Gaming, and others receive your session data to deliver game rounds. They operate under their own privacy policies and cannot identify you from the session data alone.
• KYC service providers: Where automated identity verification is used, your identity document data is shared with our licensed KYC verification partner under a strict data processing agreement.
• Fraud prevention services: Anonymised technical data may be shared with fraud detection services to identify suspicious patterns across the industry.
• Regulatory authorities: pk777 will disclose personal data to its licensing authority or other competent regulatory bodies where required to do so by law or as part of compliance audits.
• Law enforcement: pk777 will respond to lawful requests for personal data from Pakistani or international law enforcement agencies, subject to proper legal process.

pk777 retains personal data only for as long as it is necessary for the purposes for which it was collected, or as required by law. Our standard retention periods are:

• Account and transaction data: Retained for a minimum of 5 years from account closure, in accordance with anti-money laundering regulatory requirements applicable to licensed gaming operators.
• KYC documents: Retained for a minimum of 5 years from the date of submission, or longer if required by our licensing authority.
• Gaming logs and bet history: Retained for a minimum of 3 years for dispute resolution and regulatory audit purposes.
• Customer support records: Retained for 2 years after the last interaction, unless the matter relates to an unresolved dispute.
• Marketing preferences and consent records: Retained for as long as you hold an account on pk777 to maintain an accurate record of your communication preferences.
• Technical logs: IP access logs and security logs are retained for 12 months.

When data is no longer required and there is no legal obligation to retain it, pk777 will securely delete or anonymise it in accordance with our internal data management procedures.

pk777 implements a comprehensive range of technical and organisational security measures to protect your personal data:

• Transport encryption: All data transmitted between your device and pk777 is encrypted using TLS 1.3 with 256-bit AES encryption.
• Data at rest encryption: Personal data stored in pk777's databases is encrypted at rest using industry-standard algorithms.
• Access controls: Access to systems that hold personal data is restricted to authorised pk777 personnel on a need-to-know basis and is protected by multi-factor authentication.
• Regular security audits: pk777 undergoes regular third-party penetration testing and security audits to identify and remediate vulnerabilities.
• Fraud monitoring: pk777 maintains 24/7 automated and manual monitoring systems to detect unusual account activity and prevent unauthorised access.
• Password protection: Player passwords are never stored in plain text. pk777 uses a one-way hashing algorithm with salt to store password data, meaning even pk777 personnel cannot read your password.

We strongly recommend enabling two-factor authentication (2FA) on your pk777 account, which you can do from your account security settings. This adds a critical second layer of protection even if your password is compromised.

pk777 uses cookies and similar tracking technologies on its website to improve your experience and ensure the platform operates correctly. The types of cookies we use include:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and cookies that remember your game preferences. These cannot be disabled without breaking core functionality.
• Analytics cookies: Used to understand how Pakistani players navigate and use pk777 so we can improve the platform. These are anonymised and aggregate — we cannot identify you from analytics data.
• Security cookies: Used to detect and prevent fraudulent activity, including bot access and account takeover attempts.
• Preference cookies: Used to remember your display settings, language preferences, and responsible gaming tools you have configured.

pk777 does not use advertising cookies or allow third-party advertising networks to place cookies on our platform. You will not see interest-based ads from pk777 on other websites.

You can manage cookie preferences through your browser settings. However, disabling essential cookies will prevent you from logging in and using pk777 normally.

As a pk777 player, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team at support@pk777-jit.net and we will respond within 24 hours:

pk777 is strictly an 18+ platform. We do not knowingly collect or process personal data from individuals under 18 years of age. If pk777 discovers that personal data has been collected from a minor, that account will be immediately closed and all data will be deleted, subject only to any legal retention obligations.

If you are a parent or guardian and believe your child may have created a pk777 account, please contact us immediately at support@pk777-jit.net. We will investigate and take prompt action to close the account and delete the associated data.

Age verification is a mandatory step in pk777's KYC process. Players who cannot verify that they are aged 18 or over will have their withdrawal capability suspended until verification is completed.

pk777 may update this Privacy Policy from time to time to reflect changes in our practices, new product features, regulatory requirements, or legal obligations. When material changes are made, we will:

• Post the updated Privacy Policy on this page with an updated "Last Updated" date.
• Send a notification to the email address registered to your pk777 account at least 7 days before the changes take effect.
• Display a prominent notice on the pk777 platform for a minimum of 7 days following the update.

Your continued use of pk777 following the effective date of any changes to this Privacy Policy constitutes your acceptance of the revised policy. If you disagree with any changes, you should stop using pk777 and contact support to close your account.

For any questions about this Privacy Policy, or to exercise any of your data rights, please reach out to pk777's privacy and support team:

• Email (Privacy): support@pk777-jit.net — subject line: "Privacy Policy Query" or "Data Rights Request"
• Live Chat: Available on pk777 24/7 — our agents can direct you to the relevant privacy team.
• Response time: We acknowledge all privacy queries within 24 hours and aim to resolve data rights requests within 30 calendar days.

For responsible gaming support, including self-exclusion and account limits, please visit our dedicated Responsible Gaming page where all tools are available immediately without needing to contact support.